Key Offerings
Precise Rating Solutions
- Dynamic Pricing Models: Adaptable billing based on diverse consumption metrics.
- Real-time Capabilities: Immediate, accurate feedback for instantaneous service adjustments.
Comprehensive Rerating
- Automated and Manual Adjustments: Address discrepancies with tailored solutions.
- Audit Transparency: Maintain clear records for every adjustment, ensuring regulatory compliance.
Our Service Offerings
Usage & Rating Team (CM, CI, SOM)
- Monitoring and management of Convergent Mediation (CM), Convergent Invoicing (CI), and Service Order Management (SOM) modules.
- Ensuring accurate and timely rate calculations for services/products.
- Handling discrepancies and ensuring integrity between usage and billing.
Billing Team
- Oversee and manage the entire billing process.
- Handle billing disputes and resolutions.
- Ensure timely and accurate invoicing.
Order Management
- Manage and monitor the entire order lifecycle.
- Ensure orders are processed, delivered, and closed out efficiently.
Query Handling
- Dedicated team to handle all queries related to SAP BRIM processes, whether they come from internal teams or external customers.
- Ensure timely and accurate response and resolution.
Why choose our BPO Services
Expertise in SAP BRIM
Trust in our deep knowledge and hands-on experience.
Revenue Assurance
Minimize leaks and optimize revenue streams.
Customer-Centric Approach
Enhance customer trust with transparent, accurate billing.
How Mobolutions can aid businesses to get
innovative solutions
- Lower Support Costs: By centralizing expertise and processes, clients can expect reduced overhead and operational costs.
- Economies of Scale: With a consolidated approach, standardized processes, and centralized expertise, clients benefit from economies of scale, reducing the cost per transaction.
- Rapid Scalability: The service center has the capability to quickly scale operations up or down based on the client's transactional needs.
- Efficient Delivery of Services: Standardized processes and centralized operations ensure services are delivered efficiently and reliably.
- Expert Talent Development: Investment in continuous training and development ensures the center has experts in SAP BRIM modules and related activities.
- Business Knowledge Application: Combining deep domain expertise with hands-on experience to apply business knowledge effectively, leading to optimized processes and decision-making.
- Embedding with Business Teams: Close collaboration with client's business teams to ensure alignment and understanding of unique business needs.
- Bridging IT/Business Knowledge: The center acts as the nexus between IT and business processes, ensuring both are aligned and optimized.
SAP BRIM BPO Services
Looking to transform your billing processes? Reach out today and let's discuss how our BPO services can propel your business forward.